Is the POS System and software proprietary to Big Apple Bagels?
Big_Apple_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
chase a combination fax machine/printer ranges from $150 to $450. The POS System and software are not proprietary to BAB. The principal function of this equipment is to record sales and individual product sales, as well as sales by hour and half-hour. It is also used for computing sales tax, to provide individual and group product information and as an employee time clock. The current cost to purchase the POS System with one POS register is approximately $2,200. The cost to purchase the POS system with two POS registers is approximately $4,400. Both prices include the Emerge POS and thermal printer, cash drawer, software, shipping and installation. In addition there is a monthly fee of $95 (for one POS system) or $116 (for two POS system) for the software
license and software maintenance. The hardware and software manufacturers have no obligation to provide ongoing maintenance, repairs, upgrades or updates. The cost of the BAB arrangement with MicroSale includes the first year of hardware maintenance. Additional coverage can be purchased for subsequent years. You are under no contractual obligation to extend your maintenance coverage. You are under a contractual obligation to upgrade your computer system; we are unable at this time to predict your annual costs for possible upgrades. There are no limits on the frequency or cost of the contractual obligation to upgrade the computer systems. You shall be solely responsible for protecting the POS System and related software/hardware from viruses, computer hackers, and other computer-related and technology-related problems. A credit card processing system must be purchased at an estimated cost of $300 to $500.
BAB has the right to independently poll your POS System (via modem, the cloud, or any other Internet-based technology available to BAB) at any time to obtain sales data, in order to gather sales trend data, product mix information,
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 42–53)
What This Means (2025 FDD)
According to Big Apple Bagels' 2025 Franchise Disclosure Document, the POS system and software are not proprietary to Big Apple Bagels. Franchisees are required to purchase a POS system that meets Big Apple Bagels' standards and specifications. The principal function of the POS system is to record sales and individual product sales, as well as sales by hour and half-hour. It is also used for computing sales tax, to provide individual and group product information and as an employee time clock.
The cost to purchase the POS System with one POS register is approximately $2,200, while the cost for a system with two registers is about $4,400. These prices include the Emerge POS and thermal printer, cash drawer, software, shipping, and installation. Additionally, there's a monthly fee of $95 for one POS system or $116 for two, covering the software license and maintenance.
While the hardware and software manufacturers aren't obligated to provide ongoing support, Big Apple Bagels' arrangement with MicroSale includes the first year of hardware maintenance. Franchisees can purchase additional coverage for subsequent years but aren't contractually obligated to do so. However, franchisees are obligated to upgrade their computer systems as required, with unpredictable annual costs. Franchisees are also responsible for protecting the POS system and related software/hardware from cyber threats. A credit card processing system must be purchased at an estimated cost of $300 to $500. Big Apple Bagels has the right to independently poll your POS System at any time to obtain sales data.