Who is the current Director of Operations for Big Apple Bagels, who also directs the training program?
Big_Apple_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
The training program is currently under direction of Kenneth Liczwek, Director of Operations. Ken is a business professional that has over 30 years of experience in operations and multi-unit store training. Also participating in training are staff members of BAB who provide instruction in their specific areas of expertise and the franchisee of the designated training store. Staff members have at least 5 years' experience in the field and with BAB relevant to the subject taught. The franchisee of the designated training store has over 10 years of experience operating the store. BAB reserves the right to make changes in training staff at any time.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 42–53)
What This Means (2025 FDD)
According to Big Apple Bagels' 2025 Franchise Disclosure Document, the training program is currently under the direction of Kenneth Liczwek, who also serves as the Director of Operations. Mr. Liczwek is described as a business professional with over 30 years of experience in operations and multi-unit store training.
In addition to Mr. Liczwek, other staff members of Big Apple Bagels participate in the training program, providing instruction in their specific areas of expertise. These staff members have at least 5 years of experience in their respective fields and with Big Apple Bagels, ensuring a level of expertise relevant to the subjects they teach. The franchisee of the designated training store also participates, bringing over 10 years of experience operating the store to the training environment.
Big Apple Bagels retains the right to make changes to the training staff at any time, which means the individuals involved in training may change during the term of the franchise agreement. This flexibility allows Big Apple Bagels to adapt its training program as needed, potentially in response to changes in the business or industry.