What is considered 'Technology' in the context of the Big Apple Bagels franchise agreement?
Big_Apple_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall, throughout the term of this Agreement, maintain an active e-mail account and shall have access to the Internet for receiving bulletins, updates, and other information from Franchisor, accessing the Franchisor's intranet site and using vendor on-line ordering systems.
Franchisee must already have or arrange for Internet access with a form of high-speed service (DSL or cable).
Franchisee must have or purchase computer hardware and software, a monitor and a printer.
Franchisor may require Franchisee to lease proprietary software from Franchisor or a third party designated by Franchisor, and to enter into a software License Agreement with Franchisor or such third party.
Franchisor reserves the right to access information and data pertaining to the BAGELS Store produced by and/or stored on Franchisee's computer system.
Franchisee shall be solely responsible for protecting Franchisee's POS System and computer systems from viruses, computer hackers and other computer-related and technology-related problems, and Franchisee releases Franchisor from all claims it may have as result of viruses, hackers or other computer-related or technology-related problems.
As technology advances, Franchisee must comply with Franchisor's requirements, as described in the BAGELS Operations Manual or via Policy Statement, in order for Franchisor to be able to communicate with Franchisee.
The information and data Franchisor may access includes that of any Third Party Delivery Service companies through which customers purchase menu items from Franchisee's Store.
Source: Item 22 — CONTRACTS (FDD pages 86–87)
What This Means (2025 FDD)
According to Big Apple Bagels' 2025 Franchise Disclosure Document, technology includes maintaining an active email account and access to the internet with high-speed service (DSL or cable) for communication with the franchisor. It also includes computer hardware and software, a monitor, and a printer. Big Apple Bagels may require franchisees to lease proprietary software from them or a designated third party.
Big Apple Bagels reserves the right to access information and data pertaining to the store produced or stored on the franchisee's computer system, including data from Third Party Delivery Service companies. The franchisee is solely responsible for protecting their POS system and computer systems from viruses and hackers, releasing Big Apple Bagels from any related claims.
As technology advances, franchisees must comply with Big Apple Bagels' requirements as described in the Operations Manual or via Policy Statement. The agreement emphasizes the importance of franchisees keeping up with technological advancements to maintain effective communication with Big Apple Bagels.