What are some of the bases upon which a Big Apple Bagels franchisee is prohibited from discriminating against customers?

According to Big Apple Bagels' 2025 Franchise Disclosure Document, franchisees are explicitly prohibited from discriminating against customers based on several protected characteristics. This means that in the provision of products or services, or in refusing to provide products or services, a Big Apple Bagels franchisee cannot discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, or disability.

This anti-discrimination clause is a standard inclusion in franchise agreements to ensure fair and equal treatment of all customers. It reflects a commitment to ethical business practices and compliance with applicable laws. Big Apple Bagels franchisees must adhere to these guidelines to avoid legal repercussions and maintain the brand's reputation.

Furthermore, the FDD states that franchisees must comply with any anti-discrimination policies outlined in the Big Apple Bagels Operations Manual. This suggests that there may be additional, more specific guidelines or policies that franchisees need to follow, beyond the general categories listed in the franchise agreement. It is important for prospective franchisees to carefully review the Operations Manual and any related documents to fully understand their obligations in preventing discrimination and fostering an inclusive environment for all customers.