Does Best In Class Education Center provide an initial training program to franchisees?
Best_In_Class_Education_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
der their ADA.
Training Program (§5)
Initial Training Program
We will provide an initial training program for your Managing Owner (you may send other owners to initial training but it is not required) and at least 1 other person (either a Manager or another owner who will actively participate in the Business). These individuals must successfully complete initial training to our satisfaction before your Center opens. However, there is no specific period of time after signing or before opening that training must be completed. Our initial training program includes: (a) virtual training; (b) Management Training; and (c) onsite training (onsite training takes place shortly after you open).
The Managing Owner must complete a 2.5 hour virtual training prior to attending Management Training. Our corporate trainers conduct virtual training via video-based training calls. Virtual training provides a preliminary overview of our brand and operations so the trainees have a basic understanding of the system before Management Training begins. After the Managing Owner completes virtual training, the trainees attend 5 to 7 days of Management Training that takes place at a company-owned or franchised Center in Washington (or any other location we designate). Within 30 days after your opening date, we send a corporate trainer to your Center to provide approximately 2 days of onsite training and operational assistance. Onsite training is an informal program where we monitor your operations and assist you with the operation of your Center.
The format for training may include lectures, interactive role playing, conference calls or webinars. We reserve the right to conduct all (or any portion) of the training program remotely via webinar, conference call or similar means. The training materials primarily consist of the Manual. We do not charge for training materials. We can modify the training program at our discretion based on our subjective assessment of the skills, abilities and prior experience of your Managing Owner and management personnel. We intend to offer the initial training program on an as needed basis but with no minimum frequency.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to the 2025 Best In Class Education Center FDD, Best In Class Education Center provides an initial training program for the Managing Owner and at least one other person who will actively participate in the business, such as a manager or another owner. These individuals must successfully complete the training before the center opens. The initial training includes virtual training, management training, and on-site training. The Managing Owner must complete a 2.5-hour virtual training session before attending Management Training. After completing virtual training, trainees attend 5 to 7 days of Management Training at a company-owned or franchised center in Washington or another designated location. Within 30 days after the center's opening, a corporate trainer will visit the franchisee's location to provide approximately 2 days of on-site training and operational assistance.
The training program covers various subjects, including brand overview (2.5 hours of online classroom training), the history and philosophy of Best In Class (1.5 hours of classroom training in Washington), use of the manual (0.5 hours of classroom training in Washington), services provided (2.0 hours of classroom training in Washington), business planning (3.0 hours of classroom training in Washington), pre-opening procedures (5.0 hours of classroom training in Washington), talent development (3.0 hours of classroom training in Washington), advertising/marketing (5.0 hours of classroom training in Washington), curriculum (3.0 hours of classroom training in Washington), management procedures (3.5 hours of classroom training and 5.0 hours of on-the-job training in Washington), and sales/customer service procedures (3.5 hours of classroom training and 5.0 hours of on-the-job training in Washington).
Best In Class Education Center does not charge an additional fee for the pre-opening initial training program, as the initial franchise fee includes a $10,000 initial training fee. However, the franchisee must reimburse travel expenses incurred by Best In Class Education Center to send a corporate trainer to the franchisee's center for on-site training, estimated to range from $1,300 to $3,800. If the franchisee requests more than one trainer, they must pay an additional training fee of $350 per additional trainer per day, including work and travel days, with a minimum of 2 days. Best In Class Education Center may charge a training fee of $700 for each person who attends Management Training after the center opens or for anyone who must retake Management Training before opening after failing the first attempt, but this fee is waived if the trainee attends a previously scheduled Management Training program for another franchisee.