When operating a Best In Class Education Center franchise, are franchisees required to be respectful?
Best_In_Class_Education_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
"Franchisees" may use Social Media to promote their franchised business and to engage with the community to build brand loyalty. "Franchisee" must read and sign this Social Media Policy prior to creating any social media accounts. All "Franchisee" Social Media accounts must be approved by "Franchisor" prior to "Franchisee" creating Social Media accounts. "Franchisee" is responsible for obtaining likes, followers, and check-ins for individual pages. "Franchisee" will abide by the following principles:
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- Be professional; you are an ambassador for Best in Class both on and off the job.
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- Be honest and objective.
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- Be responsible and respectful.
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- Post meaningful content.
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- Remember that your online comments are permanent, and may be republished in other media.
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- Obey the laws and do not plagiarize. Be aware that anti- trust, libel, copyright, right of publicity, privacy, and data protection laws apply. Be aware that special laws apply to interactions with minors and additional restrictions apply to interactions with persons under the age of 13.
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- Respect proprietary information and confidentiality of clients, staff, and internal operations of Best in Class Education.
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- Do not engage in activities nor comment on behalf of Best in Class Education unless authorized.
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- If you are in doubt, avoid any contribution until you have received permission.
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- Even in your private communications, don't forget that you are a representative of Best in Class Education.
Source: Item 23 — RECEIPT (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Best In Class Education Center FDD, franchisees are required to be respectful when using social media to promote their franchised business. Specifically, franchisees must abide by the principle to "Be responsible and respectful." This requirement extends to their conduct both on and off the job, as they are considered ambassadors for Best in Class Education Center.
This requirement is part of a broader social media policy that Best In Class Education Center franchisees must adhere to. This policy emphasizes professionalism, honesty, and the importance of posting meaningful content. Franchisees are reminded that their online comments are permanent and may be republished, so maintaining a respectful demeanor is crucial for protecting the brand's reputation.
Furthermore, the policy underscores the need to respect proprietary information and maintain the confidentiality of clients, staff, and internal operations. Franchisees are cautioned against engaging in unauthorized activities or commenting on behalf of Best In Class Education Center without permission. Even in private communications, franchisees are expected to remember they represent Best In Class Education Center, reinforcing the importance of respectful conduct in all interactions.