When is the Best In Class Education Center Customer Service Fee due?
Best_In_Class_Education_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
| TYPE OF FEE 1 | AMOUNT 2 | DUE DATE | REMARKS | |
|---|---|---|---|---|
| Customer Service Fee | Up to $500 per year (not currently imposed) | 10 days after invoice | Imposed to cover our costs if we implement a customer satisfaction program, such as collecting and evaluating data and feedback from customers to determine their satisfaction with your Center and identify potential modifications to the System to improve customer satisfaction. |
Source: Item 6 — OTHER FEES (FDD pages 12–17)
What This Means (2025 FDD)
According to Best In Class Education Center's 2025 Franchise Disclosure Document, the Customer Service Fee, if imposed, is due 10 days after the franchisee receives an invoice. The Customer Service Fee can be up to $500 per year. However, as of the FDD date, this fee is not currently imposed.
Best In Class Education Center may implement a customer satisfaction program in the future, which would trigger the need for this fee. The fee is intended to cover the costs associated with collecting and evaluating customer data and feedback to gauge satisfaction with the franchisee's center. This feedback would help Best In Class Education Center identify potential modifications to improve overall customer satisfaction within the system.
It is important to note that while the Customer Service Fee is not currently being charged, Best In Class Education Center retains the right to implement it in the future. Prospective franchisees should inquire about the likelihood of this fee being implemented and factor it into their financial projections. Understanding the potential costs associated with this fee will help franchisees better prepare for future expenses.