What are the components of the initial training program for a Best In Class Education Center franchise?
Best_In_Class_Education_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS ON THE JOB TRAINING | LOCATION |
|---|---|---|---|
| Brand Overview | 2.5 | 0 | Online |
| History/Philosophy of Best In Class | 1.5 | 0 | Washington |
| Use of the Manual | 0.5 | 0 | Washington |
| Services Provided to Best In Class | 2.0 | 0 | Washington |
| Franchisees | |||
| Business Planning | 3.0 | 0 | Washington |
| Pre-Opening Procedures | 5.0 | 0 | Washington |
| Talent Development | 3.0 | 0 | Washington |
| Advertising/Marketing | 5.0 | 0 | Washington |
| Curriculum | 3.0 | 0 | Washington |
| Management Procedures | 3.5 | 5.0 | Washington (on the job training held at WA Center of our choice) |
| Sales/Customer Service Procedures | 3.5 | 5.0 | Washington (on the job training held at WA Center of our choice) |
We will provide an initial training program for your Managing Owner (you may send other owners to initial training but it is not required) and at least 1 other person (either a Manager or another owner who will actively participate in the Business). These individuals must successfully complete initial training to our satisfaction before your Center opens. However, there is no specific period of time after signing or before opening that training must be completed. Our initial training program includes: (a) virtual training; (b) Management Training; and (c) onsite training (onsite training takes place shortly after you open).
The Managing Owner must complete a 2.5 hour virtual training prior to attending Management Training. Our corporate trainers conduct virtual training via video-based training calls. Virtual training provides a preliminary overview of our brand and operations so the trainees have a basic understanding of the system before Management Training begins. After the Managing Owner completes virtual training, the trainees attend 5 to 7 days of Management Training that takes place at a company-owned or franchised Center in Washington (or any other location we designate). Within 30 days after your opening date, we send a corporate trainer to your Center to provide approximately 2 days of onsite training and operational assistance. Onsite training is an informal program where we monitor your operations and assist you with the operation of your Center.
The format for training may include lectures, interactive role playing, conference calls or webinars. We reserve the right to conduct all (or any portion) of the training program remotely via webinar, conference call or similar means. The training materials primarily consist of the Manual. We do not charge for training materials. We can modify the training program at our discretion based on our subjective assessment of the skills, abilities and prior experience of your Managing Owner and management personnel. We intend to offer the initial training program on an as needed basis but with no minimum frequency.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to the 2025 Best In Class Education Center FDD, the initial training program includes virtual training, management training, and onsite training. The managing owner is required to complete a 2.5-hour virtual training session before attending the 5 to 7 days of management training. The virtual training is conducted via video-based training calls and provides a preliminary overview of the Best In Class Education Center brand and operations. Management training takes place at a company-owned or franchised center in Washington, or any other location that Best In Class Education Center designates. Within 30 days after the center's opening date, a corporate trainer will visit the new location to provide approximately 2 days of onsite training and operational assistance.
The training format may include lectures, interactive role-playing, conference calls, or webinars. The training materials primarily consist of the manual. Best In Class Education Center reserves the right to modify the training program based on their assessment of the skills, abilities, and prior experience of the managing owner and management personnel. The initial training program is offered on an as-needed basis, with no minimum frequency specified.
The FDD also includes a table that breaks down the hours of classroom and on-the-job training for various subjects. Brand overview consists of 2.5 hours of online classroom training. Other topics such as the history/philosophy of Best In Class, use of the manual, services provided to franchisees, business planning, pre-opening procedures, talent development, advertising/marketing, and curriculum each have specified hours of classroom training in Washington. Management and sales/customer service procedures include both classroom and on-the-job training, with the on-the-job training held at a Best In Class Education Center in Washington.