What training materials are included in the Benjamin Franklin Plumbing initial training?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial Training must be completed before opening your Franchised Business. We schedule BOOT training as needed for new franchisees. Training materials include the Success Academy catalog, the Operations Manual, printed materials and printed workbooks.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing FDD, the training materials for the initial training include the Success Academy catalog, the Operations Manual, printed materials, and printed workbooks. This initial training, along with the Branded Operations Orientation Training (BOOT), makes up the Training Program that must be completed before opening a Benjamin Franklin Plumbing franchise.
The FDD specifies that the initial training program consists of two phases: an online phase called "Initial Training" and a classroom-based phase called "Branded Operations Orientation Training" or "BOOT." Both phases are collectively referred to as the "Training Program." The Key Person and any designated Owners must attend and successfully complete this training program at least three weeks before the franchise opens.
Benjamin Franklin Plumbing provides this training program at no cost for up to one additional owner or Key Person. However, franchisees are responsible for covering their own travel, accommodations, meals, and salaries, as well as those of any senior management employees who attend. Franchisees typically complete their training 3 to 9 weeks before the opening of their Benjamin Franklin Plumbing franchise.