Can Benjamin Franklin Plumbing terminate or suspend a franchisee's access to the Benjamin Franklin Plumbing website?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANKLIN PLUMBING website, you may receive, access or use information, materials, graphics, software, data and content originated by us or other parties. We may terminate or suspend your access to, and listing or related information on, the BENJAMIN FRANKLIN PLUMBING website at any time. Upon termination or suspension, your right to use the BENJAMIN FRANKLIN PLUMBING website will immediately cease and any information you may have stored on the BENJAMIN FRANKLIN PLUMBING website may no longer be accessible or available for retrieval. You are required to provide us with any information or material we deem necessary to comply with applicable law to promote your Franchised Business on the BENJAMIN FRANKLIN PLUMBING website.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing Franchise Disclosure Document, Benjamin Franklin Plumbing has the authority to terminate or suspend a franchisee's access to the Benjamin Franklin Plumbing website at any time. This includes the franchisee's listing and related information on the website.
Upon such termination or suspension, the franchisee's right to use the Benjamin Franklin Plumbing website ceases immediately. Any information the franchisee stored on the website may no longer be accessible or available for retrieval. The franchisee is also required to provide Benjamin Franklin Plumbing with any information or material deemed necessary to comply with applicable law to promote the franchised business on the Benjamin Franklin Plumbing website.
This provision gives Benjamin Franklin Plumbing significant control over a franchisee's online presence and access to the brand's website. A prospective franchisee should consider the potential impact of losing website access, including the loss of stored information and the ability to promote their business through the Benjamin Franklin Plumbing website. It is important to understand the conditions under which access might be terminated or suspended and to ensure compliance with all requirements to maintain access.