Is a proposed Benjamin Franklin Plumbing transferee required to complete training?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
15.2.2 The proposed transferee is required to:
(d) Successfully complete our then-current training requirements.
The individuals that we designate are required to successfully complete the pre-opening training.
We have the right to vary the duration and content of initial training based on the trainee's prior experience in similar businesses.
We alone have the right to judge whether a person has successfully completed the training program.
Successful completion may require passing tests to establish proficiency in the delivery of services, use of technology and software applications, and other areas we designate.
We will have the right to terminate this Agreement under Section 16.1 if, at any time during the pre-opening training program, we conclude in our sole judgment that any person required to attend the pre-opening training program does not possess the skills necessary to properly fulfill and discharge the demands and responsibilities required by the System or this Agreement.
- 5.2. Additional Training.
After the Franchised Business opens for business, we will make available, at the time(s) and location(s) we designate, such other required and optional training programs as we deem necessary and appropriate.
For training that we designate as required, the individuals that we designate are required to successfully complete the training.
- 5.3. Training Methods.
We have the right to provide training programs in person, by video, via the Internet, or by other means, as we determine, and the training may be performed by us, our affiliates, or third parties.
- 5.4. Training Fees.
We may charge a training fee: (a) for additional trainees that you request in excess of the maximum number we designate for a training program; (b) if we require remedial training as a result of your failure to comply with our Brand Standards; (c) for re-training persons who are repeating a training program, or their substitutes; and (d) for training programs that we make optional for franchisees.
- 5.5. Travel Expenses.
For all training, including initial training, you are responsible for all travel expenses, living expenses, wages, and other expenses incurred by your trainees.
If we conduct training at any location other than our headquarters, you may be required to pay the reasonable travel, meal, and lodging expenses of our trainer(s).
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing Franchise Disclosure Document, a proposed transferee is required to successfully complete the then-current training requirements. The franchisor has the right to vary the duration and content of initial training based on the trainee's prior experience in similar businesses. Benjamin Franklin Plumbing alone has the right to judge whether a person has successfully completed the training program, which may require passing tests to establish proficiency in the delivery of services, use of technology and software applications, and other areas they designate.
Benjamin Franklin Plumbing will make available other required and optional training programs as they deem necessary and appropriate after the Franchised Business opens. For training that they designate as required, the individuals that they designate are required to successfully complete the training. The training programs can be provided in person, by video, via the Internet, or by other means, as they determine, and the training may be performed by them, their affiliates, or third parties.
Benjamin Franklin Plumbing may charge a training fee for additional trainees that the franchisee requests in excess of the maximum number they designate for a training program, if they require remedial training as a result of the franchisee's failure to comply with their Brand Standards, for re-training persons who are repeating a training program, or their substitutes, and for training programs that they make optional for franchisees. For all training, including initial training, the franchisee is responsible for all travel expenses, living expenses, wages, and other expenses incurred by their trainees. If Benjamin Franklin Plumbing conducts training at any location other than their headquarters, the franchisee may be required to pay the reasonable travel, meal, and lodging expenses of their trainer(s).
If at any time during the pre-opening training program, Benjamin Franklin Plumbing concludes in its sole judgment that any person required to attend the pre-opening training program does not possess the skills necessary to properly fulfill and discharge the demands and responsibilities required by the System or this Agreement, they will have the right to terminate the Franchise Agreement.