What is Benjamin Franklin Plumbing's policy on varying the duration and content of initial training?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
We have the right to vary the duration and content of initial training based on the trainee's prior experience in similar businesses.
We alone have the right to judge whether a person has successfully completed the training program.
Successful completion may require passing tests to establish proficiency in the delivery of services, use of technology and software applications, and other areas we designate.
We will have the right to terminate this Agreement under Section 16.1 if, at any time during the pre-opening training program, we conclude in our sole judgment that any person required to attend the pre-opening training program does not possess the skills necessary to properly fulfill and discharge the demands and responsibilities required by the System or this Agreement.
For all training, including initial training, you are responsible for all travel expenses, living expenses, wages, and other expenses incurred by your trainees.
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 FDD, Benjamin Franklin Plumbing has the right to modify the duration and content of the initial training program based on a trainee's previous experience in similar business ventures. This means that if a new franchisee or their employees have relevant experience, Benjamin Franklin Plumbing may adjust the training to focus on areas where they need more development, potentially shortening the overall training period.
Benjamin Franklin Plumbing also maintains the sole right to determine whether an individual has successfully completed the training program. Successful completion may include passing tests that demonstrate proficiency in service delivery, technology and software applications, and other areas that Benjamin Franklin Plumbing deems necessary. This ensures that all franchisees and their staff meet the brand's standards before opening their franchise.
If Benjamin Franklin Plumbing concludes that a person does not possess the necessary skills to fulfill the demands and responsibilities of the System or the Franchise Agreement at any point during the pre-opening training program, they have the right to terminate the agreement. This clause underscores the importance Benjamin Franklin Plumbing places on ensuring that franchisees are adequately prepared to operate their business according to the franchisor's standards. Franchisees are responsible for all travel, living, wages, and other expenses incurred by their trainees during the initial training.