Does Benjamin Franklin Plumbing operate any Benjamin Franklin Plumbing businesses directly?

According to the 2025 Benjamin Franklin Plumbing Franchise Disclosure Document, Benjamin Franklin Plumbing does not operate any Benjamin Franklin Plumbing businesses. However, the FDD states that Benjamin Franklin Plumbing does have affiliates that operate businesses of the type offered in the disclosure document. These businesses operated by affiliates are referred to as "Company-Owned Outlets" within the document.

It is common for franchisors to operate company-owned locations alongside franchised locations. This can allow the franchisor to test new products, services, or operational strategies in a real-world setting before rolling them out to the franchise network. It can also provide a benchmark for franchisees to compare their performance against.

While Benjamin Franklin Plumbing does not directly operate any locations, the fact that its affiliates do suggests that the company has access to company-owned outlet data and experience. Prospective franchisees may want to inquire about the performance of these affiliate-owned locations and how that information is used to support franchisees.

Additionally, the FDD lists several affiliates that offer goods and services to franchisees, such as BuyMax SPE LLC, UWIN, LLC, New Millennium Academy, L.L.C., and Authority Brands Payments SPE, LLC. These affiliates provide services ranging from negotiating agreements with manufacturers to providing customer service resources and payment processing services.