What kind of opening support will Benjamin Franklin Plumbing provide for the Franchised Business?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
cified in Section 10.3, to attract an initial customer base for the Franchised Business.
- 4.4. Approval to Open. You agree not to open the Franchised Business for business until we notify you that: (1) all of your pre-opening obligations have been fulfilled; (2) pre-opening training of your personnel has been completed as required by Section 5; and (3) we have been furnished with copies of all certificates of insurance required by Section 9.1.
- 4.5. Opening Deadline. You are required to open the Franchised Business to the public by the Opening Deadline. If you request an extension of the Opening Deadline, we have complete discretion whether to give an extension. If we agree to an extension, we have the right to charge you an extension fee of up to $1,000 per month of extension. However, you will not be charged an extension fee if your request is accompanied by supporting documentation demonstrating to our satisfaction that, despite your best efforts, you are unable to obtain the necessary equipment to open and operate the Franchised Business by the Opening Deadline.
- 4.6. Opening Support. We will provide such opening support and assistance for the Franchised Business as we deem appropriate, at the time(s) and in the manner we determine.
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 FDD, Benjamin Franklin Plumbing offers opening support and assistance for new franchise locations, with the specifics determined by the franchisor. This support is provided at the discretion of Benjamin Franklin Plumbing, both in terms of timing and manner.
For franchisees desiring more support than what Benjamin Franklin Plumbing typically provides, additional support may be available. However, this additional support is not guaranteed. If Benjamin Franklin Plumbing agrees to provide extra support, they reserve the right to charge a fee to cover the costs and expenses associated with providing this additional assistance.
In addition to general opening support, Benjamin Franklin Plumbing also mandates a pre-opening training program for the franchisee and any employees the franchisor deems necessary. This training is a prerequisite for opening the franchise. Furthermore, franchisees are required to engage in pre-opening marketing activities to build an initial customer base. The franchisor also requires that franchisees fulfill all pre-opening obligations and provide copies of all required insurance certificates before opening their Benjamin Franklin Plumbing franchise.