factual

How are franchisees selected to serve on the Franchise Leadership Team (FLT) for Benjamin Franklin Plumbing?

Benjamin_Franklin_Plumbing Franchise · 2025 FDD

Answer from 2025 FDD Document

Franchisee Leadership Team. As of the date of this disclosure document, we have a Franchisee Leadership Team ("FLT") that provides us with input on advertising policies, plans, programs, strategies, and other matters that impact the BENJAMIN FRANKLIN PLUMBING, Mister Sparky, and One Hour Heating & Air Conditioning franchise systems. The FLT serves in an advisory capacity only; we retain final authority on all decisions. The FLT is composed of a total of ten members (franchisees) from BENJAMIN FRANKLIN PLUMBING, Mister Sparky, and One Hour Heating & Air Conditioning. Currently, eight

franchisees on the FLT are selected based on a vote by then-current franchisees of the three brands, and the other two franchisee members are appointed by our President. Each member serves a four-year term. Under the current FLT bylaws, only franchisees in good standing may serve on the FLT. We reserve the right to alter the bylaws and the FLT program at any time at our discretion. The address for the FLT is our principal office at 7120 Samuel Morse Drive, Suite 300, Columbia, Maryland 21046. The FLT does not maintain a separate telephone number, email address, or website. The FLT usually meets four times each year, twice in-person and twice through teleconference. We pay the FLT's expenses for approved meetings. We have the power to form, change or dissolve the FLT at any time.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)

What This Means (2025 FDD)

According to the 2025 Benjamin Franklin Plumbing FDD, the Franchise Leadership Team (FLT) plays an advisory role, providing input on advertising policies, plans, programs, and strategies, as well as other matters impacting the Benjamin Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning franchise systems. However, Benjamin Franklin Plumbing retains the final authority on all decisions.

The FLT consists of ten members who are franchisees from the three brands mentioned above. Eight of these franchisee members are selected through a vote by the then-current franchisees of the three brands. The remaining two franchisee members are appointed by the President of Benjamin Franklin Plumbing. Each member serves a four-year term.

To be eligible to serve on the FLT, franchisees must be in good standing. However, Benjamin Franklin Plumbing retains the right to alter the FLT bylaws and the FLT program at any time and at its discretion. The FLT typically meets four times each year, with two meetings held in person and two via teleconference, with Benjamin Franklin Plumbing covering the expenses for approved meetings. Benjamin Franklin Plumbing also has the power to form, change, or dissolve the FLT at any time.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.