According to Benjamin Franklin Plumbing's 2025 Franchise Disclosure Document, if a franchisee or any of their owners, employees, or agents develops an Improvement for the Franchised Business, the franchisee cannot introduce it without prior written consent from Benjamin Franklin Plumbing. An "Improvement" is defined as any change, idea, innovation, concept (including any advertising slogan or idea), product, process, or improvement that may enhance or improve the System.

Any Improvement developed by the franchisee automatically becomes the property of Benjamin Franklin Plumbing. The franchisee is required to provide Benjamin Franklin Plumbing with information about the Improvement and sign any documents necessary to verify the assignment of the Improvement to them.

Notably, the franchisee will not receive any compensation for assigning the Improvement to Benjamin Franklin Plumbing. Benjamin Franklin Plumbing retains the right to use, disclose, and/or license the Improvement for use by others, potentially benefiting from the franchisee's innovation without directly compensating them.