What is the Franchisee Portal for Benjamin Franklin Plumbing?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.8. Franchisee Portal.
We have the right (but no obligation) to establish one or more websites and/or mobile applications that are open only to franchisees (the "Franchisee Portal").
If applicable, you are required to use the Franchisee Portal for reporting, training, ordering merchandise and supplies, or other purposes as we direct.
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 FDD, Benjamin Franklin Plumbing has the right, but not the obligation, to establish a Franchisee Portal. This portal would consist of websites and/or mobile applications accessible only to franchisees.
If Benjamin Franklin Plumbing establishes a Franchisee Portal, franchisees may be required to use it for various purposes. These purposes include reporting, training, ordering merchandise and supplies, and other activities as directed by the franchisor.
As a prospective franchisee, it's important to understand that while the Franchisee Portal is not guaranteed, its implementation could significantly impact day-to-day operations. Franchisees should inquire about the likelihood of the portal's creation, the specific functions it would serve, and any associated costs or training requirements.