What is the Franchisee Leadership Team (FLT) for Benjamin Franklin Plumbing, and what is its role?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee Leadership Team. As of the date of this disclosure document, we have a Franchisee Leadership Team ("FLT") that provides us with input on advertising policies, plans, programs, strategies, and other matters that impact the BENJAMIN FRANKLIN PLUMBING, Mister Sparky, and One Hour Heating & Air Conditioning franchise systems. The FLT serves in an advisory capacity only; we retain final authority on all decisions. The FLT is composed of a total of ten members (franchisees) from BENJAMIN FRANKLIN PLUMBING, Mister Sparky, and One Hour Heating & Air Conditioning. Currently, eight
franchisees on the FLT are selected based on a vote by then-current franchisees of the three brands, and the other two franchisee members are appointed by our President. Each member serves a four-year term. Under the current FLT bylaws, only franchisees in good standing may serve on the FLT. We reserve the right to alter the bylaws and the FLT program at any time at our discretion. The address for the FLT is our principal office at 7120 Samuel Morse Drive, Suite 300, Columbia, Maryland 21046. The FLT does not maintain a separate telephone number, email address, or website. The FLT usually meets four times each year, twice in-person and twice through teleconference. We pay the FLT's expenses for approved meetings. We have the power to form, change or dissolve the FLT at any time.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing FDD, the brand has a Franchisee Leadership Team (FLT). As of the date of the FDD, the FLT provides input on advertising policies, plans, programs, strategies, and other matters that impact the Benjamin Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning franchise systems. However, the FLT only serves in an advisory capacity, and Benjamin Franklin Plumbing retains final authority on all decisions.
The FLT consists of ten members who are franchisees from Benjamin Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning. Eight franchisees on the FLT are selected based on a vote by current franchisees of the three brands, while the other two franchisee members are appointed by the President of Benjamin Franklin Plumbing. Each member serves a four-year term, and only franchisees in good standing may serve on the FLT under the current bylaws. Benjamin Franklin Plumbing reserves the right to alter the bylaws and the FLT program at any time at its discretion.
The address for the FLT is the same as Benjamin Franklin Plumbing's principal office in Columbia, Maryland. The FLT does not maintain a separate telephone number, email address, or website. The FLT usually meets four times each year, with two meetings in-person and two via teleconference. Benjamin Franklin Plumbing pays the FLT's expenses for approved meetings and has the power to form, change, or dissolve the FLT at any time. This structure allows franchisees to provide feedback and have a voice in the brand's direction, while ensuring the franchisor maintains ultimate control.