Where is a Benjamin Franklin Plumbing contractor required to display the Seal?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
Subject to the terms and conditions of this Agreement, UWIN grants Contractor a non-exclusive, revocable license to use the Seal in connection with the Customer Complaint Resolution Program and Contractor's Business.
Contractor accepts such grant and agrees to display the Seal on its business materials, website, advertising and marketing only in the form and manner, and only with appropriate legends and proprietary notices, as may be prescribed by UWIN from time to time.
UWIN has the right (but not the obligation) to review and approve all labeling, advertising, displays and other items on which the Seal appears prior to the use of such items by Contractor.
Contractor agrees to permit UWIN to inspect any materials bearing the Seal and to comply in a timely fashion with any instruction from UWIN as to the proper use of the Seal or any request to modify or discontinue any use of the Seal.
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing FDD, franchisees who participate in the UWIN Customer Complaint Resolution Program are granted a license to use the UWIN Seal. As part of this agreement, the franchisee agrees to display the Seal on its business materials, website, advertising, and marketing materials.
The display of the Seal must adhere to the form, manner, legends, and proprietary notices prescribed by UWIN. Benjamin Franklin Plumbing franchisees must get approval from UWIN before using the Seal on any labeling, advertising, displays, or other items.
UWIN retains the right to inspect any materials bearing the Seal and can instruct the franchisee to modify or discontinue any use of the Seal to ensure compliance with UWIN's standards. This ensures consistent branding and proper representation of the Customer Complaint Resolution Program.