Are the 'Brand Standards Manuals' for a Benjamin Franklin Plumbing franchise only in physical format?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
We will furnish you with one copy of, or electronic access to, the Brand Standards Manuals. We own the copyright in the Brand Standards Manuals and any portions in your possession or control are on loan from us and remain our property. We have the right to modify the Brand Standards Manuals at any time to reflect changes in the Brand Standards. In the event of a dispute about the contents of the Brand Standards Manuals, the master copy at our principal office takes precedence. The Brand Standards Manuals and any credentials necessary to access digital versions of the Brand Standards Manuals are part of the Confidential Information.
Source: Item 23 — RECEIPTS (FDD pages 88–312)
What This Means (2025 FDD)
According to the 2025 Benjamin Franklin Plumbing Franchise Disclosure Document, the Brand Standards Manuals are not exclusively in physical format. Benjamin Franklin Plumbing will provide franchisees with either a physical copy of the Brand Standards Manuals or electronic access to them. The franchisor retains ownership of the copyright for the Brand Standards Manuals, regardless of whether they are in physical or electronic form, and they are considered to be on loan to the franchisee.
Benjamin Franklin Plumbing has the right to modify the Brand Standards Manuals at any time to reflect changes in the Brand Standards. In the event of a dispute about the contents of the Brand Standards Manuals, the master copy at the franchisor's principal office takes precedence.
The Brand Standards Manuals, along with any credentials required to access digital versions, are classified as Confidential Information. This means franchisees must protect this information and keep it secure, as outlined in the franchise agreement.