What areas are recommended to be included in a Benjamin Franklin Plumbing business site?
Benjamin_Franklin_Plumbing Franchise · 2025 FDDAnswer from 2025 FDD Document
You select your business site within your Territory, subject to our approval. Although we are not obligated to provide site selection assistance, our current policy is to provide you with our general criteria for site selection and with site selection counseling and assistance as we deem appropriate. We recommend that the site be at least 2,000 square feet and have a dispatching area, reception/talking area, technician/training/break area, restroom, and warehouse space. The site must also comply with local zoning and business requirements, and it is your responsibility to ensure that it meets these and any other applicable requirements. There must be parking to accommodate trucks, vans, and employees. A suggested layout of the site is covered in the Operations Manual.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 46–57)
What This Means (2025 FDD)
According to the 2025 FDD, Benjamin Franklin Plumbing provides general criteria for site selection but does not obligate itself to provide site selection assistance. However, the current policy is to offer counseling and assistance as deemed appropriate. Benjamin Franklin Plumbing recommends that a business site be at least 2,000 square feet and include a dispatching area, reception/talking area, technician/training/break area, restroom, and warehouse space.
The FDD specifies that the site must comply with local zoning and business requirements, and it is the franchisee's responsibility to ensure compliance with these and other applicable requirements. Adequate parking must be available to accommodate trucks, vans, and employees.
The suggested layout of the site is detailed in the Benjamin Franklin Plumbing Operations Manual. The franchisor reserves the right to approve the site before the Franchise Agreement is signed, with a 30-day window for approval or disapproval after a visual inspection or review of photographs. If the site is not approved, the franchisor will not sign the Franchise Agreement and will encourage the franchisee to submit alternative sites.