Where does the standard staff training for Benihana take place?
Benihana Franchise · 2024 FDDAnswer from 2024 FDD Document
cation (as we designate) |
| SUBJECT | CLASSROOM TRAINING HOURS | ON THE JOB TRAINING HOURS | LOCATION |
|---|---|---|---|
| BENIHANA SUSHI STANDARDS Sushi food specifications Sushi Awasezu &Sushi rice Standard menu items and their recipes "Specialty" rolls Happy Hour/LTOs Hibachi Food | 4 hours | 112 hours | Corporate or franchised restaurant (as we designate) |
| GUEST SAFETY AND SECURITY PROTOCOL Safety of facility in compliance with applicable regulations and EcoSure standards; ServSafe (or equivalent) certification; Vendor selection; "Approved Source"; "Safety First" in sushi; Chef safety protocol for a guest | 8 hours | Corporate or franchised restaurant (as we designate) | |
| STANDARD EQUIMENT, TOOLS, AND UTENSILS Facility Kitchen Sushi Bar Bar | 2 hours | Our Office (Aventura, FL) | |
| STANDARD SERVICE Steps of Service Host, Bar, Lounge Sushi bar dining room Chefs Management in Dining Room Reservation Management Special Occasion celebration Guest Relations and Recovery Delivery and take out | 40 hours | 80 hours | Corporate or franchised restaurant (as we designate) |
| STANDARD SUPPLIES & UNIFORMS Dinnerware Mugs Uniforms (Host, Servers, Chefs, Server Assistant) | 2 hours | Our Office (Aventura, FL) |
| SUBJECT | CLASSROOM TRAINING HOURS | ON THE JOB TRAINING HOURS | LOCATION |
|---|---|---|---|
| INSPECTIONS EcoSure Inspections Franchisor's Consultation (announced & unannounced) Auditor's inspection by local authority | 4 hours | Corporate or franchise store (as we designate) | |
| STANDARD STAFF | 2 hours | Corporate or | |
| Minimum requirements for Chief | franchised | ||
| Chef, Sushi Chef, and Chief | restaurant | ||
| Bartender to qualify for training | (as we designate) |
TRAINING PROGRAM FOR CONCESSION MODEL
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS OF ON THE JOB TRAINING | LOCATION |
|---|---|---|---|
| CONCEPT History of BENIHANA concept and its ethnic foundation BENIHANA's differentiating elements. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–47)
What This Means (2024 FDD)
According to Benihana's 2024 Franchise Disclosure Document, the training locations vary depending on the type of training and the specific subject matter. Initial Training is held at Benihana's principal place of business. In-Restaurant Training occurs at the franchisee's Benihana Restaurant. Ongoing Training can take place at Benihana's principal place of business, the franchisee's restaurant, or another designated Benihana Restaurant. Certain subjects such as Concept and Marketing are taught at Our Office in Aventura, FL.
For specific training subjects, the location is either at Benihana's corporate or franchised restaurant (as designated) or at the Aventura, FL office. Subjects like sushi standards, guest safety, and standard service are taught at a corporate or franchised restaurant. Other topics such as standard equipment and supplies are taught at the Aventura, FL office.
Prospective franchisees should note that Benihana retains the discretion to modify training locations and may require attendance at additional training programs. Franchisees are responsible for all expenses associated with training, including wages, transportation, lodging, and meals for their employees and potentially for the franchisor's trainers in certain situations.