Does Benihana provide pre-opening and opening assistance and training of additional employees at the Benihana Restaurant?
Benihana Franchise · 2024 FDDAnswer from 2024 FDD Document
Before you open the BENIHANA Restaurant, we will:
-
- provide pre-opening and opening assistance and training of additional employees of yours (other than those trained at the Initial Training) at the BENIHANA Restaurant ("In-Restaurant Training") as we deem appropriate. (Franchise Agreement, Sections 4.3, 5.3);
In-Restaurant Training will be for a period we deem necessary to prepare for the opening of the BENIHANA Restaurant. There will be no additional fee for the In-Restaurant Training. You will be responsible, however, for all travel, living and lodging expenses for our personnel providing the In-Restaurant Training. At your request, we will, subject to our prior approval and availability, provide the assistance of additional personnel in connection with the In-Restaurant Training, provided that you reimburse us for the salaries and wages of all such additional personnel. If you request that the In-Restaurant Training be provided for more than 20 working days, you must pay all salaries, wages, and travel, living and lodging expenses of our personnel during the extending In-Restaurant Training period.
You must pay all expenses you incur in connection with the Initial Training and In-Restaurant Training, including the costs of your employee's wages, travel, lodging, living, meals and other expenses of your employees.
You must complete the pre-opening training program to our satisfaction. The preopening training program, which is subject to change as we determine, generally consists of two components, "Initial Training" and "In Restaurant" training. The Initial Training requires each trainee to work in a BENIHANA Restaurant for a period of eight to 12 weeks, or until the trainee is properly trained to our reasonable satisfaction.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–47)
What This Means (2024 FDD)
According to Benihana's 2024 Franchise Disclosure Document, Benihana does provide pre-opening and opening assistance and training of additional employees at the Benihana Restaurant. This In-Restaurant Training is provided as Benihana deems appropriate. There is no additional fee for the In-Restaurant Training. However, the franchisee is responsible for all travel, living, and lodging expenses for Benihana's personnel providing the In-Restaurant Training.
Benihana may provide additional personnel in connection with the In-Restaurant Training, subject to prior approval and availability, but the franchisee must reimburse Benihana for the salaries and wages of all such additional personnel. If the In-Restaurant Training extends beyond 20 working days, the franchisee must pay all salaries, wages, and travel, living, and lodging expenses of Benihana's personnel during the extended period.
The franchisee is also responsible for all expenses incurred in connection with both the Initial Training and In-Restaurant Training, including the costs of their employees' wages, travel, lodging, living, meals, and other expenses. Benihana's pre-opening training program generally consists of two components: Initial Training and In-Restaurant Training. The Initial Training requires each trainee to work in a Benihana Restaurant for a period of eight to 12 weeks, or until the trainee is properly trained to Benihana's reasonable satisfaction.