Does Benihana provide ongoing training regarding the operation of the Benihana Restaurant?
Benihana Franchise · 2024 FDDAnswer from 2024 FDD Document
During the operation of your BENIHANA Restaurant we will provide the following assistance and services:
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- visits to and evaluations of the Restaurant, as we deem necessary, to ensure your compliance with the BENIHANA Standards (Franchise Agreement, Article 10.1).
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- ongoing training regarding operation of the BENIHANA Restaurant as we deem necessary and subject to our availability (Franchise Agreement, Sections 4.4, 5.5).
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- at your request, additional In-Restaurant Training. You must pay a training fee for each trainer provided and reimburse our expenses (Franchise Agreement, Section 5.3.2).
Site Selection
If you have not secured a location approved by us before you sign your Franchise Agreement, you must do so and construct and open the BENIHANA Restaurant for business within 18 months from the date you sign the Franchise Agreement. (Franchise Agreement, Article 2). If you do not find an approved location, construct it in accordance with the BENIHANA Standards and the requirements in the Franchise Agreement, and open the BENIHANA Restaurant for business within 18 months from the date you sign the Franchise Agreement, we have the right to immediately terminate the Franchise Agreement. (Franchise Agreement, Section 13.2.1).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–47)
What This Means (2024 FDD)
Yes, according to Benihana's 2024 Franchise Disclosure Document, Benihana does provide ongoing training regarding the operation of the Benihana Restaurant as they deem necessary and subject to their availability.
The FDD states that Benihana has the right to require franchisees and certain employees to attend continuing courses, seminars, and other training programs, referred to as "Ongoing Training," as they may require from time to time. This additional training may take place at Benihana's principal place of business, at the franchisee's Benihana Restaurant, or at another designated Benihana Restaurant, as determined by Benihana.
The franchisee is responsible for all expenses associated with Ongoing Training, including salaries or wages, transportation, lodging, and meals for Benihana's employees conducting the training. If Benihana conducts the training at the franchisee's restaurant, the franchisee must reimburse Benihana for the reasonable out-of-pocket expenses incurred by their training instructors, such as travel, food, lodging, and auto rental.