Under what circumstances does Annex Brands provide on-site initial training at no charge to the franchisee?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
At a time when our personnel are available, we will provide on-site initial training at your retail center for up to 4 days for new franchisees or 1 day for transfers or existing franchisees, at no charge to you. At your request, and at a time when our personnel are available, if you require additional training after this initial on-site training, we may require you to pay our daily fee (currently $300 per person), and our costs for transportation, lodging and meals. Salaries and other charges for our personnel time will be at our expense.
Source: Item 5 — Initial Fees (FDD pages 18–24)
What This Means (2025 FDD)
According to Annex Brands's 2025 Franchise Disclosure Document, Annex Brands provides on-site initial training at no charge under specific circumstances. For new franchisees, Annex Brands offers up to 4 days of on-site initial training at the franchisee's retail center without charge. For franchisees who are transferring an existing location or are existing franchisees acquiring an additional location, the on-site initial training is limited to 1 day at no charge. This training is provided subject to the availability of Annex Brands' personnel.
If a franchisee requires additional training beyond the initial on-site training, Annex Brands may provide it, but the franchisee will be required to pay a daily fee, which is currently $300 per person. Additionally, the franchisee will be responsible for covering the costs of transportation, lodging, and meals for the Annex Brands personnel providing the training. However, Annex Brands will cover the salaries and other charges related to their personnel's time.
This policy ensures that new franchisees receive essential on-site support to start their business, while also providing a mechanism for additional training at the franchisee's expense if needed. The distinction between the training offered to new franchisees versus those transferring or existing franchisees reflects the different levels of support typically required. New franchisees generally need more comprehensive training compared to those who already have experience with the Annex Brands system.