What does the Annex Brands technology services fee cover?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee (1) | Amount | Due Date | Remarks |
|---|---|---|---|
| Technology services fee (5) | Currently, $16 per week | Each Tuesday, after the close of business, for the previous week ending Saturday, beginning after you (i) open your retail center, (ii) assume operation of an existing retail center by transfer, or (iii) convert an existing business to a retail center | Currently, for support of the system Internet, Intranet communications, website and sales tracking and reporting system, retail center email addresses (up to 2), remote support login agent and other business features. Fee is subject to change after at least 15 days' notice to you. You must pay us by automatic bank draft. (3) |
| Customized web pages or website, additional retail center email addresses, and e commerce services (5) | Current fees (5) | 10 days after invoice for customized web pages or website and e-commerce and each Wednesday for additional retail center email addresses | If we have a corporate-managed website, you may receive standard web pages included in technology services fee. If available, you may request to customize portions of your web pages or create a customized website with our approval and for a fee, and you may purchase e commerce services with our approval and for a fee. If we provide retail center email addresses, you may use up to 2 email addresses included in technology services fee. Currently, there is a $7 charge per week for each additional email address. Our fee is subject to change on 15 days' notice to you. We may establish other due dates or fees. You must pay us by automatic bank draft. (3). |
Source: Item 6 — OTHER FEES (FDD pages 24–32)
What This Means (2025 FDD)
According to the 2025 FDD, the technology services fee for Annex Brands covers several essential services. This fee, currently $16 per week, supports the system's Internet, Intranet communications, website, and sales tracking and reporting system. Additionally, it includes up to two retail center email addresses and a remote support login agent. The fee is payable each Tuesday, after the close of business, for the previous week ending Saturday, beginning after you open your retail center, assume operation of an existing retail center by transfer, or convert an existing business to a retail center. Franchisees must pay this fee via automatic bank draft.
Annex Brands may offer franchisees standard web pages as part of a corporate-managed website, which is included in the technology services fee. However, customized web pages or a customized website are available at an additional cost. While Annex Brands is not required to provide these customized services, they may contract with a third-party vendor to build them. Franchisees will receive an estimate of the fees and costs for customized web pages or a website for approval before any work begins, and Annex Brands may collect these fees on behalf of the vendor.
It's important to note that the technology services fee is subject to change, but Annex Brands must provide at least 15 days' notice before any fee adjustment. Franchisees should factor this weekly fee into their operating expenses and be prepared for potential increases. Also, while two email addresses are included, any additional email addresses will incur a charge of $7 per week each.