What responsibilities does an Annex Brands end user have regarding the supervision, management, and control of the PostalMate product's use?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3.4 End User will be exclusively responsible for the supervision, management and control of its use of the Product, including but not limited to the following:
- 3.4.1 Ensuring proper configuration of the designated hardware and related equipment or devices;
- 3.4.2 Establishing adequate operating procedures;
- 3.4.3 Implementing procedures sufficient to satisfy its obligations for security under this Agreement, including but not limited to appropriate action to prevent misuse, unauthorized copying, modification or disclosure of the Product;
- 3.4.4 Implementing procedures sufficient to prevent decoding, decompiling, merging, modifying, translating, reverse engineering or otherwise altering the Product in any form;
- 3.4.5 Preventing reproduction or duplication of any copies of the Product, except as expressly set forth in this Agreement or hereinafter agreed to in writing;
- 3.4.6 Implementing procedures sufficient to prevent transfer, resale or grant of any of the rights of any kind, to the Product to any other party;
- 3.4.7 End User will not be permitted to use the Product in a network environment without Master Licensee's specific written permission.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands's 2025 Franchise Disclosure Document, as an end user of the PostalMate product, franchisees are exclusively responsible for the supervision, management, and control of its use. This encompasses several key areas to ensure the product is used correctly and securely within their center.
Specifically, Annex Brands franchisees must ensure the proper configuration of hardware and related equipment, establish adequate operating procedures for using the software, and implement security measures. These security measures include preventing misuse, unauthorized copying, modification, or disclosure of the PostalMate product. Franchisees must also implement procedures to prevent any attempts to decode, decompile, reverse engineer, or otherwise alter the software.
Furthermore, franchisees are responsible for preventing the unauthorized reproduction, duplication, transfer, resale, or granting of any rights to the PostalMate product to another party. They are also prohibited from using the product in a network environment without specific written permission from Annex Brands's Master Licensee. These stipulations highlight the importance of data security and the protection of intellectual property associated with the PostalMate software, placing a significant responsibility on the franchisee to maintain the integrity and confidentiality of the product.