Does Annex Brands provide assistance in preparation for initial training?

Before you open your retail center, we will:

• 1. Provide you with sample layouts for your franchised facility (franchise agreement, Subsection 3.C).
• 1. Provide you with site selection assistance, subject to availability of personnel and at your request (franchise agreement, Subsection 3.A).
• 1. Provide you with our review and approval or disapproval of proposed sites for your retail center (franchise agreement, Subsection 3.A).
• 1. Provide you with assistance in preparation for initial training (franchise agreement, Subsection 4.A).
• 1. Provide you with initial training as described below under the heading "Training" (franchise agreement, Subsection 4.A).
• 1. Provide you with assistance in opening your retail center, subject to availability of personnel and at your request (franchise agreement, Subsection 4.A).
• 1. Provide you with our Manuals and any other catalogs and materials that we may select, on loan (franchise agreement, Subsection 4.C).
• 1. Provide you with, or provide you the names of approved suppliers for, certain equipment, interior and exterior signage, fixtures, opening inventory, and supplies, and provide you with specifications for equipment, interior and exterior signage, fixtures, inventory, and supplies (franchise agreement, Subsections 9.B, 9.C, and 9.E). For example, we or approved suppliers provide you with (and deliver to you): (a) a retail center package that includes fixtures (counters, slat walls, accessories for slat walls, carton walls, mailbox holders, cabinetry, trim, etc.), mailboxes, package lockers, and flooring; (b) interior and exterior signage; and (c) other equipment, computer hardware, software programs and licenses, initial inventory, and supplies (see Item 5). Currently, we are the only approved supplier of the retail center package. We are the only supplier of our proprietary PostalMate POS network software (see Computer Hardware and Software below). We do no installation. Our designated contractor or an approved substitute contractor installs the retail center package, and also may install interior and exterior signage (see Item 5).
• 1. Provide you with samples of initial advertising and marketing materials (franchise agreement, Subsection 10.A).

Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)