When must the proprietary software be installed on the computer(s) for an Annex Brands franchise?

According to the 2025 Annex Brands Franchise Disclosure Document, franchisees must install the proprietary software on their computer(s) at least 90 days before opening their retail center, or before initial training, whichever comes first. This requirement applies to standard retail centers, flex retail centers, and express retail centers.

This installation timeline is crucial for Annex Brands franchisees because it ensures that the software is operational well in advance of the store's launch. This allows ample time for troubleshooting, staff training, and system integration. Meeting this deadline is essential for a smooth opening and efficient business operations from day one.

For franchisees acquiring an existing retail center through a transfer, the FDD states that Annex Brands must approve the transfer of the selling franchisee's existing software license. Currently, there is no software fee to transfer the existing software license, but Annex Brands reserves the right to charge a software fee in the future. This distinction highlights a potential cost-saving for those who take over an existing franchise, but also a risk of future expenses.