What is the process for obtaining approval for website modifications from Annex Brands?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
. Your Website. We must approve any website (or equivalent electronic advertising) that utilizes the Marks before publication and approve any modification prior to publishing updates. If we establish our website, we will prepare and post a designated area on our website for the purpose of promoting your Center ("your website"). Your website will be accessible without charge to anyone with access to the Internet. You may not maintain another website without our prior written consent. (The terms "Franchisor's prior written consent", and "our prior written consent", as used in the franchise agreement, and its attachments, and this Agreement, mean consent that is given by Franchisor based on then-current circumstances, but that may be
withdrawn by Franchisor, if Franchisor later determines in its sole discretion that circumstances have changed, effective upon giving Franchisee 30 days' prior written notice of withdrawal.)
- (a) Standard Web Pages. The initial fee for creation and posting of standard web pages is currently included in your technology services fee, but we reserve the right to change this in the future. We will design the content of standard web pages.
- (b) Customized Standard Web Pages or Website. If we offer customization services, you may request us to customize portions of your standard web pages or create a customized website for you. We will not commence any design or programming work for you that will entail additional charges without your prior written approval. Once you agree, we will charge you at our then-current rate for design or programming services, and we may charge you an annual fee for maintaining a customized website for you. We will design the layout, including but not limited to determination of content, number of pages, consideration of alternate pages for graphics or text, and the overall navigation; create the programming code for display on the Internet including but not limited to the encoding of images, the creation of hyperlinking of both text and images, and the creation of email hyperlinking; and test the programming code. You agree to submit to us, in computer-readable, digital form, any additional text and graphics you would like us to include on your customized standard web pages or in your website.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, any website that utilizes the brand's marks requires approval before publication, and any modifications must be approved prior to publishing updates. If Annex Brands establishes a website, they will prepare and post a designated area on their website to promote the franchisee's center. Franchisees cannot maintain another website without prior written consent from Annex Brands, which can be withdrawn with 30 days' notice if circumstances change.
For customized standard web pages, Annex Brands may either publish them to their website after the customizations are completed or send a copy of the customizations to the franchisee for approval, depending on the complexity of the changes. For customized websites, Annex Brands will either send a copy of the customized website to the franchisee or make it accessible in an unpublicized portion of the Internet for approval before posting it publicly. Annex Brands will not post a customized website publicly until the franchisee has given their approval.
The franchisee must review the customized website and, within a reasonable time, either inform Annex Brands of reasonable changes they would like to make or provide written approval, which they cannot unreasonably withhold. Annex Brands does not guarantee how long it will take to post or modify customized standard web pages or a customized website. Once the web pages or website is posted, Annex Brands may ask the franchisee to verify the content for accuracy at any time, and the franchisee must promptly respond to such requests in writing or by email.