How often must the PostalMate POS network software be updated for an Annex Brands franchise?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
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We, in turn, will license it to you on an annual basis (see Attachment 6 to the franchise agreement). Currently, the initial license fee is $250, payable to us. This software must be updated periodically to install new DHL, FedEx, U.S. Postal Service, UPS, and other supported regional carriers' rates, and other information. PostalMate will provide upgrades and support for this software to you. We estimate that the cost of maintaining a license for this software will be about
$35 annually, payable to us in the same month each year based on the month in which the license began. The cost of upgrades and support will be about $105 per month, payable to PostalMate. The software license may be transferred to a new franchisee on our approval and written authorization. Currently there is no transfer fee if the retail center will be in the same location, but we reserve the right to charge a transfer fee in the future. These fees are subject to change after at least 15 days' notice to yo
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)
What This Means (2025 FDD)
According to the 2025 FDD, the PostalMate POS network software used by Annex Brands franchisees must be updated periodically. These updates are necessary to install the current rates and information for DHL, FedEx, U.S. Postal Service, UPS, and other supported regional carriers. PostalMate provides the upgrades and support for this software.
The FDD states that the initial license fee for the PostalMate POS network software is $250, payable to Annex Brands. Additionally, franchisees can expect to pay approximately $35 annually to Annex Brands for maintaining the software license, with the payment due in the same month each year as the license's start date. The cost of upgrades and support from PostalMate is about $105 per month.
Annex Brands franchisees should budget for these ongoing software costs to ensure their PostalMate POS network software remains up-to-date with the latest carrier rates and functionalities. Keeping the software current is essential for accurate shipping calculations and efficient operations. Franchisees should also be aware that these fees are subject to change with at least 15 days' notice from Annex Brands.