How often may Annex Brands change a franchisee's passwords?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
You will receive a user name and passwords for utilizing our Intranet, email and website portals, if established.
We may change your passwords periodically after giving you prior written notice.
We may change your passwords without notice if an alleged compromise exists.
You agree not to disclose your password to any person or entity who is not under your direct supervision and who does not have a need to know such password.
You agree to inform all persons under your supervision who may have access to such password of this obligation of confidentiality and you agree to indemnify and hold us harmless for any default of confidentiality by such persons.
You are responsible for the personnel and agents to whom you distribute passwords.
You must refrain from allowing access to our Intranet by any unauthorized party.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, Annex Brands may change a franchisee's passwords periodically after giving prior written notice. This means that Annex Brands can update a franchisee's passwords for their Intranet, email, and website portals, but they will typically inform the franchisee beforehand. This allows Annex Brands to maintain security and control over access to its online resources.
However, Annex Brands also reserves the right to change a franchisee's passwords without notice if an alleged compromise exists. This implies that if there is a suspected security breach or unauthorized access to the franchisee's account, Annex Brands can immediately change the password to protect its systems and data. This immediate action can help prevent further damage or unauthorized activity.
The franchisee is responsible for maintaining the confidentiality of their passwords and ensuring that their personnel and agents do not disclose the passwords to unauthorized parties. The franchisee must also inform anyone under their supervision who has access to the password about the confidentiality obligation and indemnify Annex Brands for any breach of confidentiality by those individuals. This highlights the franchisee's responsibility in safeguarding access to Annex Brands' online resources and protecting against potential security risks.