How often must carpet flooring be cleaned and dry-cleaned at an Annex Brands Center?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
A. CONDITION AND APPEARANCE OF THE CENTER. Franchisee agrees to maintain the condition and appearance of the Center consistent with the System and required uniform image of its franchised businesses as a modern, clean, attractive and efficiently operated Center, which offers high quality products to the public based on friendly, creative and efficient service. Franchisee agrees to perform or cause to be performed at Franchisee's expense whatever maintenance of the Center is required to maintain such condition, appearance, and efficient operation, including: continuous and thorough cleaning; periodic decoration and repair or remodeling, as necessary, of the interior and exterior of the Center; and replacement of worn-out or obsolete leasehold improvements, furnishings, fixtures, equipment, displays, signs, and graphics with approved leasehold improvements, furnishings, fixtures, equipment, displays, signs, and graphics. The Center must have new flooring, and the interior must be repainted to Franchisor's specifications at least once every 60 months. Any tile flooring must be cleaned daily and polished at least semi-annually, and any carpet flooring must be cleaned daily and dry-cleaned at least semi-annually, to Franchisor's specifications as necessary to maintain a clean appearance.
If Franchisee does not maintain the condition and appearance of the Center as is required by this Agreement, Franchisee will give Franchisor access to the Center on not less than 3 days' prior written notice from Franchisor, so that Franchisor may: 1) arrange for the necessary cleaning, repair, remodeling, upgrading, painting or decorating; and 2) replace the necessary leasehold improvements, furnishings, fixtures, equipment, displays, signs, or graphics. Franchisee must pay the entire cost thereof within 10 days of receipt of an invoice from Franchisor for the services or purchases. Franchisee's failure to give Franchisor access to the Center, or to reimburse Franchisor in accordance with this Subsection 9.A, is an act subject to the default and enforcement provisions of this Agreement.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, if an Annex Brands center has carpet flooring, it must be cleaned daily and dry-cleaned at least semi-annually. This requirement is part of maintaining the center's condition and appearance to meet the franchisor's standards.
This means franchisees need to factor in the cost and time for daily cleaning and semi-annual dry cleaning of carpets. Failing to maintain these standards can lead to the franchisor arranging for the cleaning at the franchisee's expense. The frequency of cleaning is intended to ensure that each Annex Brands location presents a consistently clean and attractive image to customers.
The franchisor can access the center to arrange necessary cleaning if the franchisee fails to maintain the required standards. The franchisee is then responsible for covering all costs associated with these services within 10 days of receiving an invoice from Annex Brands. Non-compliance can trigger default and enforcement provisions within the franchise agreement.
Maintaining the appearance of the Annex Brands center is crucial for upholding the brand's image and customer experience. The specific cleaning requirements for different flooring types, such as daily cleaning for tile and the more intensive cleaning schedule for carpets, highlight the importance Annex Brands places on the upkeep of its franchise locations.