How much notice will Annex Brands provide before changing the PostalMate software license fees?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
These fees are subject to change after at least 15 days' notice to you.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, the company will provide at least 15 days' notice before changing the PostalMate software license fees. Currently, the initial license fee is $250, payable to Annex Brands. The estimated cost of maintaining the license is about $35 annually, also payable to Annex Brands, in the same month each year based on when the license began. The cost of upgrades and support is about $105 per month, payable to PostalMate.
This means that Annex Brands franchisees need to be aware that these software costs are subject to change, and they will receive a minimum of 15 days' warning before any adjustments are made. Franchisees should factor in potential increases to these fees when budgeting and forecasting their expenses.
It is common practice in franchising for technology-related fees to be subject to change, as software and support costs can fluctuate. The 15-day notice period provides some level of predictability, but franchisees should still be prepared for the possibility of adjustments to these expenses. Franchisees should also confirm if the 15-day notice is applicable for all the software fees associated with the operation of the franchise.