What is the minimum frequency that Annex Brands requires franchisees to dry-clean carpet flooring?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees to maintain the condition and appearance of the Center consistent with the System and required uniform image of its franchised businesses as a modern, clean, attractive and efficiently operated Center, which offers high quality products to the public based on friendly, creative and efficient service. Franchisee agrees to perform or cause to be performed at Franchisee's expense whatever maintenance of the Center is required to maintain such condition, appearance, and efficient operation, including: continuous and thorough cleaning; periodic decoration and repair or remodeling, as necessary, of the interior and exterior of the Center; and replacement of worn-out or obsolete leasehold improvements, furnishings, fixtures, equipment, displays, signs, and graphics with approved leasehold improvements, furnishings, fixtures, equipment, displays, signs, and graphics. The Center must have new flooring, and the interior must be repainted to Franchisor's specifications at least once every 60 months. Any tile flooring must be cleaned daily and polished at least semi-annually, and any carpet flooring must be cleaned daily and dry-cleaned at least semi-annually, to Franchisor's specifications as necessary to maintain a clean appearance.
If Franchisee does not maintain the condition and appearance of the Center as is required by this Agreement, Franchisee will give Franchisor access to the Center on not less than 3 days' prior written notice from Franchisor, so that Franchisor may: 1) arrange for the necessary cleaning, repair, remodeling, upgrading, painting or decorating; and 2) replace the necessary leasehold improvements, furnishings, fixtures, equipment, displays, signs, or graphics. Franchisee must pay the entire cost thereof within 10 days of receipt of an invoice from Franchisor for the services or purchases. Franchisee's failure to give Franchisor access to the Center, or to reimburse Franchisor in accordance with this Subsection 9.A, is an act subject to the default and enforcement provisions of this Agreement.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, franchisees are required to maintain the appearance of their centers to align with the brand's image. This includes regular maintenance and cleaning. Specifically, if a center has carpet flooring, it must be cleaned daily and dry-cleaned at least semi-annually.
This requirement ensures that all Annex Brands locations maintain a consistent level of cleanliness and attractiveness, which can impact customer perception and satisfaction. By mandating a minimum cleaning schedule, Annex Brands aims to uphold its brand standards across all franchise locations.
If a franchisee fails to maintain the required standards, Annex Brands has the right to arrange for the necessary cleaning and maintenance at the franchisee's expense. The franchisee would then be responsible for reimbursing Annex Brands for these costs within 10 days of receiving an invoice. Failure to comply with these maintenance standards can lead to further action under the default and enforcement provisions of the franchise agreement.