What are the minimum computer systems requirements for an Annex Brands flex retail center?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, a flex retail center must have a minimum of two computer systems to operate the PostalMate POS network software and other third-party software programs and licenses. In addition to the two computer systems, a flex retail center is required to have a back office laptop computer system.
The FDD states that the franchisee must obtain and install all necessary computer hardware and software programs to operate the PostalMate POS network software, along with any additional software programs or licenses designed to enhance and interface with the PostalMate network software. Franchisees must also establish Internet access before or at initial training to prepare for training.
The cost of the computer systems ranges from $580 to $13,000, depending on the type of retail center. Annex Brands may modify and update computer system specifications and designate suppliers with reasonable written notice. The franchisee is responsible for maintaining Internet access at their own expense for electronic communication. Annex Brands recommends a broadband (Cable or hi-speed DSL) Internet connection, with dial-up for backup purposes, and using the most supported version of Chrome, Firefox, or Internet Explorer.