What are the minimum computer systems requirements for an Annex Brands express retail center?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, express retail centers must have at least one computer system. This system must be capable of operating the PostalMate POS network software, along with any other third-party software programs and licenses that Annex Brands requires.
Prior to the start of initial training, franchisees must acquire and install all necessary computer hardware and software to run the PostalMate POS network. They also need to establish Internet access. While franchisees can choose their preferred type of Internet access and supplier, Annex Brands recommends a broadband connection (Cable or hi-speed DSL) with dial-up as a backup. They also recommend using the most supported version of Chrome, Firefox, or Internet Explorer.
The cost of these computer systems is estimated to range from $580 to $13,000, depending on the type of retail center. Franchisees can purchase the required computer hardware from TechShed, an approved supplier, or from another supplier. However, if franchisees choose to use an alternative supplier, they may need to hire a professional computer technician to assist with the installation of the PostalMate POS network software and other necessary software.