What is the Annex Brands franchisee's responsibility regarding the confidentiality of the password?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
You will receive a user name and passwords for utilizing our Intranet, email and website portals, if established.
We may change your passwords periodically after giving you prior written notice.
We may change your passwords without notice if an alleged compromise exists.
You agree not to disclose your password to any person or entity who is not under your direct supervision and who does not have a need to know such password.
You agree to inform all persons under your supervision who may have access to such password of this obligation of confidentiality and you agree to indemnify and hold us harmless for any default of confidentiality by such persons.
You are responsible for the personnel and agents to whom you distribute passwords.
You must refrain from allowing access to our Intranet by any unauthorized party.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, franchisees receive usernames and passwords to access the Intranet, email, and website portals, if established. Annex Brands may change these passwords periodically with prior written notice, or without notice if a security compromise is suspected.
The franchisee is explicitly responsible for maintaining the confidentiality of these passwords. The franchisee must not disclose the password to anyone not directly supervised by them or without a need to know the password.
Furthermore, the franchisee must inform all supervised personnel with password access about their confidentiality obligations and agrees to indemnify Annex Brands for any confidentiality breaches by these individuals. The franchisee is fully responsible for the actions of personnel and agents to whom they distribute passwords and must prevent unauthorized access to the Intranet.
This clause emphasizes the importance Annex Brands places on securing its internal systems and data. Franchisees must implement robust password management practices to protect sensitive information and maintain the integrity of the Annex Brands network.