What is the Annex Brands franchisee's obligation regarding reviewing the customized website?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
on our website. We will not post your customized website in a public fashion on our website until you have given us your approval. You agree to review the customized website and, within a reasonable time, either to inform us of reasonable changes you would like to make or to inform us in writing of your approval, which approval you will not unreasonably withhold. We do not make any representation regarding the time it will take to post or to modify your customized standard web pages or customized website. Once your customized standard web pages or customized website has been posted, we may ask
you to verify the content at any time, for accuracy or otherwise, and you agree to promptly respond to any such request, either in writing or by email.
- (e) Advertising.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to the 2025 FDD, Annex Brands requires franchisees to review their customized website before it is publicly posted. The franchisee must, within a reasonable time, either provide feedback on any necessary changes or give written approval of the website. The approval cannot be unreasonably withheld.
This obligation ensures that the franchisee has control over the content and presentation of their business's online presence. By requiring the franchisee's approval, Annex Brands allows the franchisee to ensure the website accurately reflects their center and meets their expectations before it goes live.
Annex Brands does not make any guarantees regarding the time it will take to post or modify the franchisee's customized web pages or website. After the website is posted, Annex Brands may request the franchisee to verify the content for accuracy at any time, and the franchisee must promptly respond to such requests either in writing or by email. This ongoing verification process helps maintain the accuracy and relevance of the website over time.