Is an Annex Brands franchisee required to purchase computer hardware from a specific supplier?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
You may obtain your computer hardware (described above) from TechShed (979 Woodland Parkway, Suite 101-100, San Marcos, CA 92069, 800-205-0650, through us and payable to us. If you choose to do so, TechShed will install the PostalMate POS network software. In addition, TechShed will install the Endicia Premier Plan software and PM Tools software for you, but you must register for the subscription license before using these software interfaces. If you choose to obtain your computer hardware from another supplier, you might need assistance from a
professional computer technician to install PostalMate POS network software, Endicia Premier Plan software, PM Tools software, and hardware peripherals required to operate PostalMate POS network software.
We estimate that the cost of the above computer systems ranges from $580 to $13,000, depending on the type of retail center you are purchasing (see Item 7).
Neither we nor any of our affiliates are obligated to provide you with ongoing maintenance, repairs, upgrades or updates to any component of your computer system. You should determine for yourself whether or not any 3rd party supplier from whom you purchase any component of your computer system is obligated to provide you with ongoing maintenance, repairs, upgrades or updates to any component of your computer system, and the additional cost for those services.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 45–62)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, franchisees are not required to purchase computer hardware from a specific supplier. The FDD states, "You may obtain your computer hardware from any supplier." However, Annex Brands does approve TechShed as a supplier.
The FDD outlines minimum hardware and software requirements for computer systems, including processor specifications, RAM, storage, video card capabilities, and operating system. These specifications ensure that franchisees have adequate systems to operate the PostalMate POS network software. The estimated cost for these computer systems ranges from $580 to $13,000, depending on the type of retail center.
While franchisees can choose their hardware supplier, they must obtain the PostalMate POS network software directly from Annex Brands. If a franchisee chooses a hardware supplier other than TechShed, they may need to hire a professional computer technician to install the PostalMate POS network software and other required software.
Annex Brands may access a franchisee's computer systems remotely for support or to obtain information, and they may modify and update computer system specifications with reasonable written notice. The franchisee is responsible for maintaining Internet access and paying a weekly technology services fee of $16 for system support and other business features.