As an Annex Brands franchisee, what is the expected standard of conduct regarding representing the System?

ranchisees. Franchisor will endeavor to maintain high standards of quality and service at all Centers. To this end, Franchisee agrees to cooperate with Franchisor by maintaining such high standards in the operation of the Center. Accordingly, Franchisee agrees not to use the Center for any purpose other than the operation of the Center in compliance with this Agreement without Franchisor's prior written consent. Franchisee further agrees to comply with all mandatory specifications, standards and operating procedures relating to the operation of Centers, including: 1) an adoption and maintenance of Franchisor's trade dress (i.e., image, appearance, layout, design and decor) of the Center; 2) notices, signs, displays, graphics, marketing and advertising materials, business forms, print and digital communications, and other materials; 3) cleaning, repair, refurnishing, and remodeling; 4) type, brand, appearance, and functioning of equipment, computer systems, products, fixtures, and furnishings; 5) appearance and demeanor of personnel of the Center (including the wearing of name tags and logo apparel as Franchisor may periodically specify); 6) marketing methods or programs, and digital or online communications; 7) use of the Marks and use of and protection of Confidential Information; and 8) preparation and retention of records. Franchisee must be a member of Franchisor's Intranet network linking Franchisees with each other and Franchisor's Corporate Office. If so requested by Franchisor, Franchisee agrees to display, at a prominent location within the Center, a small sign and brochure holder full of brochures provided by Franchisor which inform the public of the opportunity to purchase franchises of Franchisor.

• G. COMPLIANCE WITH LAWS AND GOOD BUSINESS PRACTICES. Franchisee agrees to operate the Center in full compliance with all applicable laws, ordinances, regulations, industry standards, and certification requirements, including federal laws such as the Fair Labor Standards Act, National Labor Relations Act and Americans with Disabilities Act, and laws and regulations governing matters such as occupational hazards, zoning, construction, business licensing, fictional business names, health, sanitation, safety, minimum wages, overtime, working conditions, workers' compensation insurance, unemployment insurance, discrimination, consumer protection, trade regulation, data protection and data breaches, environmental protection, and the withholding and payment of income, social security, sales, use, property and other taxes. Franchisee agrees that it is solely responsible for identifying and obtaining all (if any) licenses, permits, authorizations, certifications or otherwise that may be required in connection with the operation of the Center. Franchisee agrees to operate the Center in conformity with all U.S. Postal Service regulations and guidelines. Additionally, Franchisee agrees to implement all changes in U.S. Postal Service regulations within 3 working days of receiving any changes provided by the U.S. Postal Service or Franchisor. In all dealings with its customers, suppliers, and Franchisor and its affiliates, Franchisee will adhere to the highest standards of honesty, integrity, fair dealing, and ethical conduct.

Source: Item 22 — Contracts (FDD pages 109–110)