Who determines the appropriate services for Annex Brands Centers?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
B. AUTHORIZED PRODUCTS, EQUIPMENT, AND SERVICES. The presentation of a uniform image to the public and the resulting positive reputation and goodwill are essential elements of a successful franchise system. Franchisee therefore agrees that the Center will offer for sale such products, services, and will use those brands and models of equipment as Franchisor, in its sole discretion, periodically determines to be appropriate for Centers.
In determining approved brands and models of equipment, Franchisor may consider standards of quality, value, customer recognition and acceptance, advertising support and availability, and such other standards as are periodically determined by Franchisor to be relevant. Certain trade dress fixtures, equipment, supplies, other merchandise and services may be required to be purchased directly from Franchisor and/or its affiliates, or may be permitted to be purchased from other suppliers provided Franchisor is held harmless by Franchisee regarding any products liability cause of action. On items or services sold by Franchisor and/or its affiliates, Franchisor anticipates a reasonable profit to cover overhead expenses.
Franchisor may periodically publish a suggested price list for products and services offered at the Center. The purpose of such a list is for guidance only. Franchisee is not bound by these suggested prices and may offer products and services at prices determined at the sole discretion of Franchisee, except as otherwise noted in Subsections 9.J, 9.K, 10.A and 10.F of this Agreement.
Source: Item 22 — Contracts (FDD pages 109–110)
What This Means (2025 FDD)
According to the 2025 FDD, Annex Brands determines the appropriate services for its franchised Centers. The Franchise Agreement states that Annex Brands has the sole discretion to periodically determine the products, services, and equipment brands and models that Centers will offer.
This means that as a franchisee, you must offer the products and services that Annex Brands deems appropriate. Annex Brands may consider factors such as quality, value, customer recognition, advertising support, and availability when determining approved brands and models of equipment.
While franchisees can suggest new products or suppliers, Annex Brands has the final say. Franchisees must get written approval from Annex Brands before making any material alterations to the Center or offering services or supplies not already approved. This ensures uniformity and quality across all Annex Brands locations, but it also limits the franchisee's autonomy in choosing what to offer.