Who is the only approved supplier of the ScreenCloud web-based software for Annex Brands franchisees?
Annex_Brands Franchise · 2025 FDDAnswer from 2025 FDD Document
Currently, ScreenCloud Limited is the only approved supplier of the ScreenCloud webbased software, and Amazon.com, Inc. is the only approved supplier of the device necessary to participate in the in-Center TV marketing program. See Item 6 for more information.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 39–43)
What This Means (2025 FDD)
According to Annex Brands' 2025 Franchise Disclosure Document, ScreenCloud Limited is the only approved supplier of the ScreenCloud web-based software that franchisees must use. This means that franchisees are required to obtain this specific software from this specific supplier.
This requirement ensures brand consistency and potentially allows Annex Brands to negotiate favorable pricing or service terms with ScreenCloud Limited. However, it also means that franchisees cannot shop around for alternative software solutions or potentially more cost-effective options.
Prospective franchisees should consider the implications of this restriction, including any associated costs and the functionality of the software, to ensure it meets their business needs. They may also want to inquire about the process for requesting approval of alternative suppliers, although the FDD indicates that Annex Brands rarely approves substitute contractors.