Under what conditions can a Zoomin Groomin franchisee be excused from personally supervising the day-to-day operations?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
You or a fully trained and qualified manager must personally supervise and participate in the dayto-day operation of your Franchised Business unless we permit otherwise in writing. You must devote your time, attention and diligent efforts to performing the obligations under the Franchise Agreement.
While you may designate a Business Manager to fulfill your obligations of day-to-day management, though you are still responsible. You must inform us in writing of the identity of your Business Manager, furnish information to us regarding the candidate's background, experience and credentials, and secure our advance written approval before you engage him or her. We will not unreasonably withhold or deny our approval.
Your Business Manager must have complete decision-making authority with regard to your Franchised Business and must have authority to act on your behalf in all respects under the Franchise Agreement. Your Business Manager must successfully complete the Initial Training program, and complete ongoing advance training requirements. Your Business Manager is not required to have an equity interest in the Franchised Business.
All owners of the Franchised Business must guarantee the obligations under the Franchise Agreement. However, your spouse is not required to guarantee your performance under the franchise agreement or franchisor's practice. This means your spouse is not bound by their own personal guaranty, duty of confidentiality or duty not to compete; however, that does not mean you can circumvent your obligations by sharing our know-how with your spouse (or any family member) nor assist them in competing with us.
Franchisees and Business Managers are subject to a covenant not to compete along with confidentiality requirements.
Source: Item 15 — **OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED BUSINESS (FDD page 37)
What This Means (2025 FDD)
According to the 2025 Zoomin Groomin Franchise Disclosure Document, a franchisee or a fully trained and qualified manager must personally supervise and participate in the day-to-day operations of the franchised business. However, Zoomin Groomin may permit otherwise in writing. The franchisee must devote their time, attention, and diligent efforts to performing the obligations under the Franchise Agreement.
While a Zoomin Groomin franchisee may designate a Business Manager to fulfill the obligations of day-to-day management, the franchisee remains responsible. The franchisee must inform Zoomin Groomin in writing of the identity of their Business Manager, provide information regarding the candidate's background, experience, and credentials, and secure Zoomin Groomin's advance written approval before engaging them. Zoomin Groomin will not unreasonably withhold or deny approval.
The Business Manager must have complete decision-making authority regarding the franchised business and must have the authority to act on the franchisee's behalf in all respects under the Franchise Agreement. The Business Manager must successfully complete the Initial Training program and complete ongoing advance training requirements. The Business Manager is not required to have an equity interest in the Franchised Business.
All owners of the Franchised Business must guarantee the obligations under the Franchise Agreement. However, the franchisee's spouse is not required to guarantee performance under the franchise agreement or franchisor's practice. This means the spouse is not bound by their own personal guaranty, duty of confidentiality or duty not to compete; however, that does not mean the franchisee can circumvent their obligations by sharing Zoomin Groomin's know-how with their spouse (or any family member) nor assist them in competing with Zoomin Groomin. Franchisees and Business Managers are subject to a covenant not to compete along with confidentiality requirements.