What software does Zoomin Groomin require, as designated in their manual?

According to the 2025 Zoomin Groomin FDD, the specific software requirements are detailed in their operations manual. While the FDD mentions that franchisees must adhere to the software specifications outlined in the manual, it does not explicitly list the names or types of software required. The FDD does state that franchisees must use the CRM scheduling software designated by Zoomin Groomin, which may change as new products are offered and technology develops.

Prospective franchisees should note that maintaining computer systems in good working order is mandatory, including replacements, updates, or upgrades as required by Zoomin Groomin. The estimated annual cost for maintaining, updating, upgrading, or supporting computer systems is approximately $300.00. Franchisees are also obligated to provide unrestricted electronic access to their computer systems, including customer, transaction, and operational information, as well as security camera systems, to Zoomin Groomin.

Given that the FDD does not provide a comprehensive list of required software, it is essential for potential franchisees to thoroughly review the operations manual and seek clarification from Zoomin Groomin regarding the specific software programs they will need to operate the franchise. Understanding these requirements is crucial for budgeting and ensuring compliance with Zoomin Groomin's standards.