Does Zoomin Groomin require advance written approval before a franchisee engages a Business Manager?

Based on the 2025 Zoomin Groomin Franchise Disclosure Document, there is no mention of requiring advance written approval before a franchisee engages a Business Manager. However, if a franchisee hires a General Manager, that General Manager must attend and successfully complete Zoomin Groomin's Initial Franchisee Training at least one week before operating the franchised business. Zoomin Groomin does not charge for this initial training, but the franchisee is responsible for covering any travel and living expenses for the General Manager to attend.

While the FDD does not explicitly state that written approval is needed to hire a Business Manager, it's important to note that franchisees are obligated to operate their business in accordance with the Zoomin Groomin system and prescribed processes, as defined in the Manual. This means that any personnel decisions, including hiring a Business Manager, may be subject to certain requirements or guidelines outlined in the Manual or other company policies.

Prospective franchisees should clarify with Zoomin Groomin whether there are any specific requirements or procedures for hiring a Business Manager, including whether advance written approval is needed. Understanding these requirements is crucial for ensuring compliance with the franchise agreement and maintaining a smooth operational flow.