What should be reported if the Zoomin Groomin disclosure document is not delivered on time?

According to Zoomin Groomin's 2025 Franchise Disclosure Document, if the document is not delivered on time, or if it contains false statements, misleading information, or material omissions, a violation of federal and state law may have occurred. In such cases, it should be reported to the Federal Trade Commission (FTC) in Washington, DC, and to the appropriate state agency listed on Exhibit C of the FDD.

This requirement is in place to protect prospective franchisees by ensuring they receive accurate and timely information before making a significant investment. The FTC and state agencies are responsible for enforcing franchise laws and investigating potential violations. Exhibit C of the FDD should provide a list of the relevant state agencies to contact, as these vary depending on the franchisee's location.

For a potential Zoomin Groomin franchisee, this means it's crucial to carefully track when the FDD is received and to thoroughly review it for any discrepancies or missing information. If there are concerns about the timeliness or accuracy of the document, it's important to understand the reporting process to protect their rights and investment. This also underscores the importance of consulting with a franchise attorney to review the FDD and advise on any potential issues.