What is the purpose of the Technology Fee for a Zoomin Groomin franchise?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
er. See Schedule 2 to the Franchise Agreement.
Note 2: Technology Fee. Pricing for the Technology Fee is set by us and is not calculated based on the precise price of any specific service; however, it is intended to reimburse us for expenses we reasonably incur in providing each franchisee with an e-mail address for their Franchised Business, and our expenses incurred in creating and maintaining certain web-based systems that serve as a resource for our franchises. We will use commercially reasonable judgment in setting this price. We reserve the right to increase this fee as reasonably required by us as technology advances and the cost of providing this technology increases up to a maximum Technology Fee of $30 per week. This Technology Fee is in addition to our CRM Fee.
Note 3: CRM Fee. You are required to utilize a customer relationship management ("CRM") system with scheduling functionality in the operation of your Franchised Business. Scheduling appointments is an essential part of your business. You will utilize an approved CRM vendor and if you do not pay their fee when due, we have the right to pay the fee on your behalf and collect the same from you. We also reserve the right to enter into an agreement directly with the current CRM vendor, or any other CRM vendor offering a substantially similar product, whereby we pay a negotiated fee directly to them and collect the same from you.
Note 4: Insurance. You will be required to carry policies covering commercial general liability, auto, and workers compensation. These insurance costs vary by state and can change over time based on your risk management skill.
Source: Item 6 — OTHER FEES (FDD pages 16–20)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, the Technology Fee is intended to reimburse Zoomin Groomin for expenses incurred in providing franchisees with an email address and maintaining web-based systems that serve as a resource for the franchises. The franchisor sets the pricing for this fee and it is not directly tied to the price of any specific service. Zoomin Groomin uses commercially reasonable judgment in setting the price. The Technology Fee is in addition to the CRM Fee. The current Technology Fee is $10 per week, but Zoomin Groomin reserves the right to increase it up to a maximum of $30 per week as technology advances and costs increase.
For a prospective Zoomin Groomin franchisee, this means they will be required to pay a weekly Technology Fee, which currently stands at $10. This fee contributes to the costs associated with providing an email address and maintaining web-based resources for the franchise. While the fee is currently set at $10 per week, franchisees need to be aware that this fee can increase over time, up to a maximum of $30 per week, depending on technological advancements and the associated costs.
It is important to note that this Technology Fee is separate from the CRM Fee, which covers the cost of the customer relationship management system. Franchisees should factor in both of these technology-related fees when assessing the overall costs of operating a Zoomin Groomin franchise. Understanding the purpose and potential fluctuations of the Technology Fee is crucial for budgeting and financial planning as a franchisee.