What per diem travel costs will a Zoomin Groomin franchisee pay for onsite assistance?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
hange over time based on your risk management skill.
Note 5: Additional Assistance. Additional assistance may be obtained from us via phone, video conference, and webinar. There is no charge for remote assistance. However, if additional assistance is requested onsite, then you will pay per diem travel cost to include any necessary transportation, lodging, and meals.
Note 6: Transfer. In the event of a transfer and for the protection of both buyer and seller, Zoomin Groomin will serve as the settlement agent on transfers of ownership. However, no Transfer Fee is required if you transfer your Outlet to an entity in which you are the majority owner, or if you transfer the Outlet to your child, parent, sibling, or spouse. In addition, prior to transfer, all outstanding amounts due to Zoomin Groomin must be paid.
[The remainder of page intentionally left blank]
ITEM 7.
Source: Item 6 — OTHER FEES (FDD pages 16–20)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, franchisees may need to cover per diem travel costs if they request onsite assistance from the franchisor. While Zoomin Groomin offers remote assistance via phone, video conference, and webinar at no charge, requesting in-person support will incur costs for transportation, lodging, and meals. These per diem travel costs are in addition to the standard fees outlined in the FDD.
The FDD outlines these costs under 'Additional Assistance' in Item 6, noting that a fee is only charged if non-standard assistance is requested. The table in Item 6 also lists 'Additional Assistance' with an amount of '$0' as incurred, clarifying that this refers to the base cost, with additional travel costs applied when onsite support is needed. This means that franchisees should factor in potential travel expenses if they anticipate requiring hands-on help beyond what can be provided remotely.
Prospective Zoomin Groomin franchisees should consider the potential financial impact of these per diem travel costs. The exact amount will vary depending on the distance traveled, the duration of the onsite assistance, and current rates for transportation, lodging, and meals. It would be prudent for potential franchisees to discuss with Zoomin Groomin what typical per diem rates have been for other franchisees requiring similar assistance to better estimate these potential expenses. Understanding these costs upfront can help in budgeting and financial planning for the franchise.