What is Zoomin Groomin's obligation when setting the price for the Technology Fee?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
er. See Schedule 2 to the Franchise Agreement.
Note 2: Technology Fee. Pricing for the Technology Fee is set by us and is not calculated based on the precise price of any specific service; however, it is intended to reimburse us for expenses we reasonably incur in providing each franchisee with an e-mail address for their Franchised Business, and our expenses incurred in creating and maintaining certain web-based systems that serve as a resource for our franchises. We will use commercially reasonable judgment in setting this price. We reserve the right to increase this fee as reasonably required by us as technology advances and the cost of providing this technology increases up to a maximum Technology Fee of $30 per week. T
Source: Item 6 — OTHER FEES (FDD pages 16–20)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, the pricing for the Technology Fee is determined by Zoomin Groomin and isn't directly tied to the cost of any specific service. However, the fee is intended to cover the expenses Zoomin Groomin reasonably incurs to provide each franchisee with an email address for their franchised business, as well as the costs associated with creating and maintaining web-based systems that serve as a resource for its franchises. Zoomin Groomin states that it will use commercially reasonable judgment when setting the price.
Zoomin Groomin retains the right to increase the Technology Fee as needed due to technological advancements and the rising costs of providing the technology. However, the Technology Fee cannot exceed $30 per week. Currently, the Technology Fee is $10 per week. This fee is in addition to the CRM Fee, which is currently $69 per month.
Prospective franchisees should understand that while Zoomin Groomin aims to align the Technology Fee with its actual costs, the fee can be increased up to a maximum of $30 per week. It is important to factor in potential increases when assessing the overall cost of operating a Zoomin Groomin franchise. Franchisees should also note that this fee is separate from and in addition to the CRM Fee, which covers the cost of the customer relationship management system.